Bilingual Professionals

Who are we

Together we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.

Who we are
What we do

What we offer

  • Four weeks of extensive and PAID training to improve your language proficiency
  • Opportunity to join an exceptional team supporting some of the most thriving organizations on the planet upon successful completion of the program
  • A practice-oriented curriculum through real business case scenarios
  • A challenging and pleasant business environment

Who we do it for

Here at TeleTech, we want people who have the drive to invent solutions for tomorrow’s problems. People who have empathy for the experiences customers go through and the passion to make them better. Would you like to improve your German language skills, innovate solutions for customers and start an amazing career with the fastest growing BPO Company in Bulgaria? If this is you, we would love to have you participate in our exclusive German Training Academy.

Who we do it for

What makes you a great fit?

Follow the footsteps of motivated achievers, aspirational leaders and established professionals. TeleTech, a pioneer in customer service is assembling a world-class team as we rewrite the customer care story.

Good level of written
and spoken German
and English B1-B2

Highly motivated
and goal oriented

Determined
to learn to communicate
flawlessly

Ability to speak
with German
stakeholders
in a business
environment

Computer Savvy

Working in Bilingual Video

About Video
Jésus L.,

Jésus L.,

Executive Director, Operations
Mexico

I interviewed, took an assessment, and started a job as a customer service associate on the same day. I figured the job would be temporary. Thirteen years later I’m still here, having worked my up to my current position. I feel that TeleTech offers great working experience, structure, schedule flexibility and opportunities to develop. They also make you feel very welcome and respected here and empower you with the tools and support you need to achieve your career goals.
Stela S.,

Stela S.,

Translator and Employee
Communications Specialist
Bulgaria

What I like best about working at TeleTech is the work-life balance, the opportunity to make independent decisions and develop my skills, and the employee engagement activities. We have a friendly work environment with some amazing people of many different nationalities. Part of my job is to make work fun. I manage the engagement activities and love seeing the happy faces of my colleagues when we have one of our events. We’re not just coworkers and friends. We’re family.
Ivana J.,

Ivana J.,

Executive Director,
Talent Acquisition
Mexico

When I started with TeleTech as a Team Lead 13 years ago, I was motivated and grateful to have a job and an opportunity during a difficult time in my life. It was this willingness to move mountains and TeleTech’s environment that made all the difference for me. TeleTech trained and prepared me for success and gave me career growth opportunities based on what I knew and what I could do, not on who I knew or where I came from.
Arthur N.,

Arthur N.,

SVP, Operations
Asia Pacific

When I started 17 years ago as an agent at TeleTech, it was the smiling faces that drew me in—and it’s still that way today. The people who stay here have a special DNA that enables them to handle the challenges of the job, to have fun while being customer warriors, and to infuse passion and dedication into the work environment.  They also have a lot of personality. For me, it’s the caliber of the people here and the diversity of their backgrounds that makes the environment special.

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