Technology Professionals

Who we are

Who we are

We’re engineers, developers and communication architects. We’re account and project managers. And we’re business and service delivery analysts. We are TeleTech Technology.

What we do

What we do

We make it easier for our clients to effectively interact with their customers by modernizing their existing infrastructure or designing new technology that enables them to seamlessly interact via any communication channel — and even switch from one channel to another — without losing any of the customer’s interaction history. We also provide access to reporting and analytics that’s used to further improve operations and customer service.

Who we do it for

Who we do it for

We have the privilege of partnering with forward-thinking companies that share our passion for customer experience as a differentiator, and are driven to make a genuine, lasting connection with their customers.

What it’s like to work in Technology

The environment in our Technology segment is very entrepreneurial. We work at a fast pace, have open-minded management, and plenty of learning and growth opportunities. We also have the flexibility to get work done from anywhere (many of us work remotely), and opportunities to pursue and integrate new technologies and break new ground.

Working in our Technology segment you have

  • Latitude to work independently
  • Hands-on learning
  • A voice at the table
  • The chance to work on technology that improves people’s experiences
  • Opportunities to work on cloud technology and Avaya and Cisco platforms

Working in Technology video

Hear from some of our technology professionals

Kim S.,

Kim S.,

Director, Marketing,
TeleTech Technology

I moved from corporate marketing at TeleTech to the Technology business unit because it was a great opportunity to be part of a new, growing segment where I could build a marketing program from scratch. I’m so glad I did! I’ve enjoyed working with this group of people more than any place I’ve worked. And, because we have an entrepreneurial spirit, there are a lot of opportunities to lead, have a voice, and grow your career.
Anne J.,

Anne J.,

Marketing Specialist

I started as a temporary employee and was then hired full-time after a year. As a millennial, the flexible work schedule, opportunity to travel, and hands on learning were particularly appealing to me. I like how we bounce ideas off of each other and that there are constantly opportunities to learn new skills, even if they aren’t specifically catered to our current role.
Joel E.,

Joel E.,

Consultant, Marketing

The Technology group has competent leadership, talented employees and industry relevance. One of the things I like best about working in Technology is the wide latitude for independent work. It’s a fast-paced work environment, but we have the flexibility to get our work done from wherever we are and while there are many challenges, there are also many opportunities.
Elaine W.,

Elaine W.,

Product Marketing Manager

The TeleTech Technology division is an exciting environment to work in because we’re always innovating. To stay ahead of your market you need to constantly be developing and rethinking your product and the way you go to market with it. Although we’ve been a respected service provider for a long time, we are fairly new to the market with our productized offering.  This gives the Technology division the enthusiasm of an entrepreneurial company, with the support of an established company behind us.

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