Remote Service Partner Specialist with German for HP Account in Sofia, Sofia City, Bulgaria at TeleTech

Date Posted: 10/10/2017

Job Snapshot

Job Description

We offer :
  • Extensive training programs : Excel, Leadership skills, Management of change, Six sigma and many others depending on your interests;
  • Environment that stimulates achievement and professional development;
  • Competitive remuneration package;
  • Access top notch business best practices;
  • Work in a challenging and pleasant business environment


Job specifics/responsibilities :

Procurement & Accounting :
  • Coordinate requirements for compliance within each business unit;
  • Raising Purchase orders and facilitate overview & tracking;
  • Track monthly partner invoice and reporting;
  • Escalate vendor invoice complains towards Account Payable team;


Onboarding :
  • Facilitate Partner On-boarding process;
  • Vendor account & system setup;


Partner Performance Management :
  • Facilitates/drive the setup of Proforma Invoice;
  • Prepare Performance reports;
  • Provide first level analysis of partner’s performance;


Project Management :
  • Strong initiative towards process optimization; knowledge acquisition; quality assurance;
  • Take ownership of internal projects and stretch assignments.


Requirements :
  • Fluency in German;
  • Very good English skills;
  • Bachelor/Master in Business or related;
  • Experience in virtual team environment;
  • 2-3 years of experience in service delivery is a strong advantage;
  • Strong communication and influencing skills, excellent teamwork skills;
  • Organized and methodical approach.


If you consider we can make a good team together please send your CV in English.

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.