Japanese–English Customer Service Travel Representative in Phoenix, AZ, US at TeleTech

Date Posted: 10/11/2017

Job Snapshot

Job Description


TeleTech, the global leader in business process outsourcing (BPO) with over 30-year history of recruiting great people like you, is here to offer a career in the customer service industry. We are currently hiring Customer Service Travel Representatives, who have always wanted to be part of the growing travel industry. This exciting opportunity is available in our Phoenix, AZ Service Delivery Center. 

Being a TeleTech Customer Service Travel Representative will place you in an exciting, fast-paced career, where you can go as far as your ambitions can take you.  You will get to hear satisfaction from your customers after you've been able to help them make their dream vacation a reality. Ultimately, your job is to WOW customers by providing excellent assistance with their travel plans!
At TeleTech, we provide our customer service reps with :
• Competitive pay plus performance-based bonuses
• Paid training
• Career advancement opportunities
• Health/Dental insurance and other benefits
• Tuition reimbursement
• Retirement savings
So join our team of upbeat professionals and enthusiastic Customer Service Travel Representatives who support some of the most successful organizations on the planet!
Our team includes more than 40,000 employees in over 18 countries worldwide, handling approximately 3.5 million customer transactions daily. It is people just like YOU that make TeleTech a great place to work. This is a brand new program in our Rockledge facility and you will be able to get started on the ground floor.  Your positive attitude, demonstrated leadership skills and enthusiasm can open doors for you like never before.
In this position, you will…
  • Receive customer concerns over the phone, email and via chat
  • Provide Awesome answers to questions regarding our customers travel plans
  • WOW customers with your ability to answer their questions and solve their problems with enthusiasm
  • Address and resolve customer concerns to achieve first contact resolution
  • Ultimately you will provide excellent customer service that keeps the customer coming back

Do you have the following?
  •  Eligible to work in the US
  • A high school diploma or GED
  • Six (6) months of customer service experience (preferred)
  • Hospitality or Travel experience (preferred)
  • Competency in using MS Windows
  • Exceptional communication skills – Both Written and Verbal
  • Ability to adapt and excel in a fast-paced work environment

If you do, it is YOU TeleTech is looking for!
Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too – it’s always fun to work with friends!
For more information on the world of opportunities that awaits you, visit www.TeleTechJobs.com
What to expect once you apply : TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment.
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