Italian – English Bilingual Customer Service Representative | $14.60/h Base in Montreal, Quebec, CA at TeleTech

Date Posted: 11/6/2017

Job Snapshot

Job Description

$1000 Relocation Package available for Canada residents interested in moving to Montreal.

“At Atelka, I experience bilingual connections and a rewarding job!  At Atelka, my fluency in multiple languages opens the door to boundless opportunities.” 

Italian-English speakers…  Atelka, a TeleTech company is hiring immediately for your linguistic skills where you’ll be supporting a brand-new client that serves e-reader customers.  The job of helping others is both personally fulfilling and maximizes your multilingual skills and earning potential.

As an Atelka, a TeleTech company, Italian-English Bilingual Customer Service Representative you will be supporting inquiries from customers of our newest client. With this being a new program… your potential within the organization is limited only by your imagination.  

We provide our customer experience champions like you with…
  • Competitive base pay of $14.60/h after training plus performance-based bonuses
  • Starting wage of $11.25/h during training
  • Career advancement opportunities for advancement within 6 months
  • Employee Rewards and Discounts
  • And much, much more!

What experience you’ll need to be successful… 
  • Superior reading, writing, and speaking skills in English and Italian
  • Customer-focus aptitude
  • Strong computer literacy skills
  • Ability to be empathetic, positive and upbeat
  • Availability Monday to Friday from 3 am  to 11 am

…. In other words, we need your spunk! 

What you’ll be doing…
  • Handling customer inquiries from users of e-reader
  • Minor technical support including helping to missing books on the customer’s e-reader, sync e-reader and e-books applications, reset e-reader
  • Assist in performing other self-serve functions like changing password, updating personal information, etc.
  • Propose products and services that meet their needs
  • Ensure the customer walks away from the interaction feeling reassured and impressed

Please note that you must be eligible to work in Canada.

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