Our Values

V

LEAD EVERY DAY

A

DO THE RIGHT THING

L

REACH FOR AMAZING

U

ACT AS ONE

E

SEEK FIRST TO UNDERSTAND

S

LIVE LIFE PASSIONATELY

Our Culture

  • VALUE: Do the right thing

    Employees from our European offices gather during our Community Service Days to help raise funds for educational programs across the globe.

  • VALUE: Reach for Amazing

    Recognizing the ingenuity and innovation of our employees from our Latin American offices during our annual Grand Awards Night.

  • VALUE: Seek first to understand

    Employees coming together to understand our client’s business challenges.

  • VALUE: Act as one

    Employees from our North American offices celebrate completing a project in record time!

  • VALUE: Live Life Passionately

    Employees from our Asia-Pac offices showing off how they live large during our annual Fun Run.

  • VALUE: Lead every day

    Employees from our global headquarters in Denver, CO celebrating Values Day with our CEO, Ken Tuchman.

Our Purpose, Vision, and Mission

At TeleTech, our culture is driven by our values; whether we are Living Life Passionately at our Values Day celebration or Seeking first to Understand during a Town Hall Meeting Q&A period. It is an environment of motivated employees, innovative ideas, and career opportunities where we share ideas across continents. We are encouraged, and encourage each other, to see the world through the eyes of our clients, our customers and our colleagues.

Purpose: Deliver humanity to business.

Vision: Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.

Mission: Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

Our Purpose, Vision, and Mission
A message from our CEO.

Our Philosophy

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We partner with some of the most exciting industries in the world.

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We help companies analyze their business, identify their gaps, and solution their problems.

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We develop robust platforms to make things simpler, faster and easier for our clients and their customers.

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We interact with customers across social, mobile, digital, and face-to-face channels.

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We provide care services for our clients so that they can build deeper connections with their customers.

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We interact with customers 24/7 in more than 80 countries and in 50 languages.

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We create and deploy integrated sales and marketing programs to produce revenue faster and more profitable than a company can on its own.

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We operate in environments where collaboration crosses borders and eliminates boundaries.