Life@TeleTech » Career Blog
Customers are at the heart of TeleTech’s business success. This basic premise is at the center of every sale at TeleTech. Our goal is to deliver a holistic customer experience, and to help our clients manage and grow their businesses.
One of the most frequently asked question on our Philippines Facebook page that I encounter, is what to wear on an interview at TeleTech. Well, as the saying goes "First impressions always last." It is especially true in the interview. Contrary to the usual belief, good personality, witty answers, outstanding academic records and work history are not the only factors that contribute in impressing your potential employer. The core foundation of a successful interview is showing your interviewer that you have what it takes to be a part of their company or industry. Before you gain their attention, you have to be able to make a statement. And that is showing them that you are not only professional in the inside but as well as the outside. According to psychologists, you have just a fraction of a second to make that first impression.
Gone are the days of power suits, formal wear and high heels. Business casual is the new norm for the workplace. It's a fast-paced business world and this has given way for people to come to work in more comfortable clothes. Unless you're out to meet a client, how casual is business casual?
I know you've worked very hard on your resume. You customize it for the job, complete your application, and wait patiently. Unfortunately, you may not realize the recruiters on the other side are reviewing yours along with many other resumes in one day. Not every single application gets called for an interview. However, some just stand out and beg for the recruiter to pick up that phone. I think, in general, recruiters spend as little as 5 to 10 seconds on one resume and they can tell from there if it is a potential employee or not. Here's some quick tips to maybe getting noticed and not get tossed in the reject pile.
To date, the Philippines has emerged to be a global leader in business process outsourcing (BPO). Contrary to what most people think, not all BPOs are located in Manila – Cebu is now one of the hottest spots in developing and growing exceptional talent for the BPO industry. In such place, you can find one of TeleTech’s Delivery Centers in the country.
Mabuhay from Cebu! In the Philippines, Cebu is one of the most developed provinces and serves as the main center for commerce, education and trade in the Visayas region. In the recent years, it has then grown into a global hub for furniture making, tourism, heavy industry, and business processing services – which makes it a great location for one of TeleTech’s sites.
Having a busy schedule prevents a lot of people from focusing on their desired careers. It is a good thing though that there are several companies reaching out to people who want to work with the convenience of staying at home. Work at home jobs has been prevalent for the past few years now and a lot of folks have revived their careers through their work at home jobs.
As I opened up the page today to write down some thoughts, I simultaneously picked up my cup of coffee. Well, in my case, it's actually chai, but the concept is the same... The paper it was resting upon was a project I've been working on for sometime. I've been sharing the concept with others in the organization and somehow my point was just not really hitting home.
Tim is a true TeleTech success story. Knowing Tim had been with TeleTech for more than 15 years and had built a career from the ground up, I decided to learn more. In my research, the first thing I ran across was his profile on a popular professional networking site, which I believe says a lot all in itself about Tim. His heading simply reads, “Business Leader and Dad.”