Life@TeleTech » Career Blog
October, November and December, the final three months of the year, signifies the start of the long awaited holiday season. By October, people usually start to prepare for the holidays as they begin to save money for their Thanksgiving, Christmas and New Year celebration. Also, by December, many may receive a much-anticipated bonuses which they will spend for Chirstmas Holidays.
To date, the Philippines has emerged to be a global leader in business process outsourcing (BPO). Contrary to what most people think, not all BPOs are located in Manila – Cebu is now one of the hottest spots in developing and growing exceptional talent for the BPO industry. In such place, you can find one of TeleTech’s Delivery Centers in the country.
Mabuhay from Cebu! In the Philippines, Cebu is one of the most developed provinces and serves as the main center for commerce, education and trade in the Visayas region. In the recent years, it has then grown into a global hub for furniture making, tourism, heavy industry, and business processing services – which makes it a great location for one of TeleTech’s sites.
What makes a great company? Other than the paycheck, a great company composes of good people a harmonious community and employee satisfaction. This the best mixture one company can have. This is what Roxanne N experienced joining TeleTech. She's loves TeleTech in extraordinary ways. And what's the best way give something back? Well, make a cool company testimonial like Roxanne Navarro! Check it out!
As of December 2010, the Philippines had been ranked as the number one country for BPOs, beating India. For the last decade, BPOs and call centers have been setting up their facilities in the country and to date, a lot have expanded to as far as the Visayas and Mindanao regions of the Philippines. And with new facilities came new jobs for the Filipino worker. But do we really have an idea what happens in the operations of a call center and what a typical call center agent does from day to day?